TERMS AND CONDITIONS

FREIGHT

Must be securely palletised, packed and protected for the normal rigours of transit between collection & delivery point. If the item is of a mechanical nature all oils & lubricants must be drained before palletising.  Please ask for advice if you are unsure.  

 

STANDARD LIABILITY COVER

Pallets: TPN standard cover up to a limit of £5000 (per tonne) with an £100 excess each and every claim

 

International: There is No Liability cover for International shipments. 

 

FULL VALUE COVER – All Risk Policy: 

Is available for value sensitive consignments and must be purchased BEFORE transit & cannot be added afterwards. The cover is not limited by weight, but is purchased to protect the sales value of the goods. Cover is offered for consignments valued between £1.00 up to £250,000.  

 

FREIGHT NOT ACCEPTABLE FOR CARRIAGE: 

There are some items that are not acceptable for carriage through the TPN network, these include: Living Creatures: Bullion: Money: Firearms: Ammunition: Fireworks: and items that are illegal under UK Law - please see the Prohibited Items page for more details.

 

FREIGHT THAT TRAVEL AT OWNERS RISK: 

There are some items that can travel through the network, but travel solely at the Owners Risk and TPN are not prepared to offer any Liability cover whatsoever under either contract. Such items include: Mobile Phones: Computer Chips: Hazardous Goods: Tobacco and Tobacco Products: and goods as per RHA 1998 Terms and Conditions. 

TPN is a non-hazardous network & only Limited Quantities will be accepted for carriage.

 

LIABILITY CLAIM FOR DAMAGES OR LOSS:  

In the case of damage including full or part loss we must be notified in writing within 7 working days from the date of delivery and then quantified in writing within14 working days.

 

PAYMENT TERMS

30 days from date of invoice 

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